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Learning how to change our ways
| Over the past two years, the State Library of Victoria (SLV) has developed a package of strategic initiatives referred to as slv21, in order to both transform its service model to one based around digital information and access appropriate to the 21st century, and to achieve a sustainable funding base for the future.
Aligned with this, in February 2006 the SLV undertook a broad organizational restructure which, among other things, created a new Learning Services Division to provide strategic focus for its learning ‘offer’ and better coordinate its programs for a diverse audience.
Learning Services supports slv21 in its aim to place the SLV ‘at the hub of an integrated knowledge network reaching into the Victorian community, connecting to the world at large and positioning Melbourne as a major creative centre’. It plans to do this in many ways, including learning programs to help all Victorians access and use the Library, online curriculum-based support for schoolchildren everywhere in Victoria, and by opening the way for future collaborations within government in information technology, education and social policy.
But the real challenge, as Tom Peters and Robert Waterman put it in ‘In Search of Excellence’, is not to simply fiddle with strategy or change structure, but to change our ways.
This paper explores this shift in thinking and the way in which it is being implemented; not only creating value for users now, but continually looking to the future and maintaining the flexibility to create new value in an ever-changing world. |
| Subtitle: |
a case study in the establishment of the State Library of Victoria’s Learning Services Division |
| Series Title: |
LIANZA Conference 2006 Papers |
| Author: |
Andrew Hiskens |
| Copyright: |
2006 |
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